Frequently Asked Questions
When will my box arrive?
Your order will be posted within 24 hours (business days) by Royal Mail 1st Class postage. Which should take a day or two to arrive. Please allow for public holidays and busy postal times.
How Much is Postage?
Postage within the UK is free. By Royal Mail 1st Class
How long do the boxes take to play?
Gameplay takes approximately 2 -3 hours to play, for The Case of the Silenced Songbird and A Case of Smoke and Mirrors. Thorn’s Legacy is a mega game with over 6 hours of gameplay
Are they suitable for children?
They are suitable for families. There are no graphic images or descriptions included that could cause distress. Due to the puzzles included, we recommend 14yrs +
What if I get stuck?
There is a hints page that can be accessed through the solutions form (full details are included in the game). Any more specific questions feel free to email support@crimesthroughtime.co.uk and I will be happy to help you. If you submit an incorrect answer to the game you will be directed to the hints page so you can take a second look.
Can it be played solo? or is it best in groups?
The case is written to be flexible. It is a great time solo, with a partner (in crime) or as a group or team.
Do I need internet access?
Only to submit your solution. Turn off the devices and go back in time for an immersive trip to the past.
Are the crimes in the boxes real?
Can I send a box as a gift?
Yes absolutely, add in the delivery address required at check out and leave a message to say it’s a gift.
Do you ship internationally?
Yes, through my Etsy shop HERE